The wireless revolution may not have officially arrived just yet, but it is definitely headed this way.  Sprint Nextel has announced their plans to partner with Clearwire to provide the next generation nationwide wireless network.

WiMAX (Worldwide Interoperability for Microwave Access) is the 2nd generation protocol that Sprint and Clearwire plan on deploying to target 120 to 140 million people by 2010.  This partnership will provide users with high speed Internet access, voice, and multimedia all via laptops, cell phones, and other handheld devices.  Similar to WiFi, WiMAX allows more efficient bandwidth and provides higher speeds, over a greater distance, to a greater number of users.  WiMAX will provide broad coverage instead of focusing on small hot spots like WiFi, while also providing the high speed of broadband service.  WiMAX has the potential to cover large expanses of land with a typical radius of 30 miles compared to the 100 ft. that WiFi currently offers.  In addition, WiMAX can transmit up to 70 megabits per second while the most one can hope for with WiFi is 54 megabits per second.  The increased radius and the benefits of WiMAX compared to WiFi are staggering and one can only imagine what changes this technology will bring about.

All of the hype surrounding the green initiative has many companies taking steps towards green thinking, but it may be even easier than they realize. CaptureSoft has recently released their new software Service Call, which not only saves paper to help the environment, but increases productivity to help your company. Service Call offers a paperless way for field technicians to service your customers, create appointments, and even collect payment information; all while out in the field. The user friendly design of Service Call makes the switch to handheld devices easy, allowing your field technicians to spend more time with customers to more effectively meet their needs.

The Service Call Scheduler provides technicians with synchronized customer information sent from the office directly to the handheld, while the Gatekeeper feature allows management to review, edit, and ensure the accuracy of all customer information and invoices from the office. Implementation of Service Call can not only greatly reduce paperwork, but has the ability to streamline operations and reduce overhead. In the coming weeks I will provide a more in-depth review of the features offered by Service Call.